Support

Customers (card holders)

Your card, your data: open the link on the back of your pass — rewardtr.ee/manage — to view your card in the browser, change marketing consent, or leave a program.

Lost your pass? Re-open the business's join link (the counter QR or rewardtr.ee/their-name) and verify your mobile number — your card and stamps come straight back. Your balance lives with your number, not the pass.

Anything else: [email protected]

Businesses

Getting set up: the wizard takes about five minutes — start here. Your counter kit PDF (QR tent card, stickers, staff cheat-sheet) generates the moment your program is live.

Locked out? On the business sign-in page, tap “Forgot your password?” and we'll email you a link to choose a new one. It's the same password for the dashboard and the Merchant app.

Program, staff or billing questions: [email protected] — include your business name and we'll come back fast.

Your data is yours: export your member list as CSV any time, on every plan, from the dashboard. No lock-in, ever.

Direct lines

General: [email protected]
Support: [email protected]
Privacy & data requests: [email protected]

System health lives on the status page.